First Time Here

Welcome to Bright Starts™! Bright Starts is dedicated to meeting your evolving needs so we've designed this page to help get your life off on the right foot. What's on this page:


Who is Bright Starts?

Bright Starts puts fun first! Our smart, fresh solutions for parents and their babies deliver convenience, value, and FUN throughout each day. With a growing portfolio of over 100 innovative activity centers, play gyms, bouncers and toys, Bright Starts products guarantee a good time – for babies AND their parents. Backed by awards from numerous leading industry and consumer organizations, Bright Starts™ products are infused with the perfect combination of clever and engaging features, and are designed to spark smiles and laughter while developing your baby. Start the fun with Bright Starts!


Shopping Online

1. Shop, Shop, Shop!
Browse our online store through multiple categories, and then once you find an item you like just click the "Add To Cart" button associated to your item. Once you've clicked the "Add To Cart" button we'll automatically take you to your Bright Starts Shopping Cart. In your cart, you'll be able to make modifications to your choices at anytime. Have a promotional code? Your cart is the place where your promotional code takes immediate effect! Just enter your code and press the "Update My Cart" button for your discount to take effect. Also keep a look out for our special sale prices! You can see if we have any current sales by using the category navigation in the online store.

2. Checking Out is Just 6 Easy Steps!
We know that checking out at a new online store for the first time can be tricky, so here are a few simple steps to help walk you through your first buying experience at Bright Starts.  Please remember that, you do not need to have an account with Bright Starts to shop!


From your Shopping Cart you can: review the item(s) in your shopping cart, change the quantity, add a discount code (if applicable) include a gift message or continue shopping.
 
You'll be asked to enter your account and contact information along with your billing and shipping address. Once your shipping address has been entered we use this information to calculate shipping rates on your order! Please remember that, you do not need to have an account with Bright Starts to complete your order!
 
You'll choose a method for shipping your Bright Starts Order: UPS Ground, 2nd Day Air or Next Day Air.
Please see our shipping policy for any shipping questions.

Note: Bright Starts cannot ship to a PO Box. If you are shipping to an APO/FPO address, USPS (United States Postal Service) will be the only shipping service available.
 
Next, you'll be asked to fill in your payment information. Bright Starts accepts the following methods of payment for purchases:

Credit cards accepted:
  • American Express
  • MasterCard
  • Visa
  • Debit cards with a MasterCard or Visa Logo
We do not accept:
  • CODs
  • Layaway plan
  • Personal checks
  • Money orders
  • Visa, MasterCard or American Express "Gift Cards"
Because Bright Starts is committed to ensuring your security, Bright Starts does not store or save ANY credit card information. We are committed to ensuring your security of your personal information and your shopping experience. For more information, please read our Privacy Policy. Your security is our priority!
   

Review all of your order details on this page. Once you have verified the information is correct, click the "Submit My Order" button.

Note: clicking "Submit My Order" confirms that you have verified all the information is correct and accurate. For more information, please read our Terms Of Sale.

   
At this point your order is complete. You will receive an email confirmation containing your order number and a detailed order summary. This confirmation will be sent to the email address you provided as your contact information.




3. Search Smarter
We recently updated our search engine to help you find what you want even faster! Type key words or our model numbers into the search box at the top of every page.


4. Toolbox
We created a set of tools for you to use while on your journey through Bright Starts. Included on many pages are two buttons:  a button to email the page to a friend or family member and a button to allow you to print the page.

Use this button to send a page to family or friends!
Use this button to allow a page to be formatted for printing.
Use this link in the top-right-hand-corner of every page to quickly access your Shopping Cart!

5. Help!!!
Still running into trouble?! No worries. Our extensive Help Section holds all your answers.
 

Bright Starts Consumer Care

If you have a question about a Bright Starts product, please click here to contact our Consumer Service experts directly.

If you are a member of the media or are inquiring about a charitable donation, please click here for contact information.

Would you like to participate in consumer research and in-home product testing? Click here to join our Mom Advisory Program.

Bright Starts Account Holders

Please remember that, you do not need to have an account with Bright Starts to shop! But, some of the benefits of becoming a Bright Starts account holder are:

  • Track orders through www.brightstarts.com
  • View/print past and present order summaries
  • Create and maintain a shipping address book (this address book will help you as a account holder to pre-fill the checkout shipping area of your order for faster processing)
  • Create and maintain account information which is also used to pre-fill your orders for a faster check-out
  • You can be notified of specials and promotions
  • and so much more . . .
Receive updates from Bright Starts™
Join us on